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To better serve your needs, we offer a
number of programs and services.

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Patient Experience

At our practice located in Albany Creek, we offer the following programs to our valued customers:

Your Experience Comes First

Albany Dental places a high emphasis on creating a positive patient experience. We have shown this through constant upgrading of our professional skills and a complementary level of customer service.

Besides delivering top-notch clinical services and making our patients feel welcomed, we also believe in making our treatments affordable and accessible. Underpinning our efforts are several value-add programs that offer a host of benefits to reward loyal customers and attract new ones.

Easy and Affordable Dental Care

Through our partnership with reputable health fund companies like Bupa, we help to reduce your out-of-pocket expenses that allow for more affordable treatment options.

We also offer electronic claiming facilities to help you make instant on-the-spot claims. Albany Dental accepts the majority of available health funds and is a preferred provider for a range of them.

As a Bupa Members First Practice, our patients enjoy extra perks including: Gap-free Kids Dental and depending on your coverage, between 60-100% claim refunds on general dental services. We are able to submit electronic claims on your behalf through HICAPS so there’s no bothersome paperwork to fill out.

Customers can also take advantage of our special offers to maintain their oral health at affordable rates. These offers, specially created for children and families, are ideal for patients who use basic dental services on a regular basis.

Check out these amazing offers!

  • Kid’s check-up and polish for only $99
  • Family Pack (for 2 children and a parent) for only $199

Exclusive Benefits

Through our affiliation with the Dental Care Network™, our patients get to enjoy the benefits of our exclusive Corporate Dental Program and Dentisure.

Corporate Dental Program

If you are an employee of an organisation that is part of our Corporate Dental Program, you are entitled to receive one $100 service voucher every year. You may redeem this exclusive voucher at our reception, using it to pay for part of your treatment fees.

Click here for more information or to check whether your employer belongs to our network of companies.


This is created to provide insurance cover for your school-attending child, against any accidental injuries that occur at school or are related to the school. Dentisure™ is a complimentary Student Dental Accident Insurance that protects children aged between 5-19. It can be used in conjunction with your private health insurance and covers both dental and medical related expenses.

Click here for more information.

Government Assistance

Is your child entitled to claim $1000 in CDBS benefits for basic dental services? If so, Albany Dental is able to bulk bill your child’s treatment fees through Medicare and make the claim process a breeze for you.

The Child Dental Benefits Schedule (CDBS) is a nation-wide initiative that provides children and teenagers aged between 2 to 17 up to $1000 for basic dental services. If your child is entitled to receive the means-tested capped benefit, you can claim (over a two-year period) the full amount through a range of dental services including oral exams and X-rays.

All you have to do is present the eligibility letter – you should receive one by post to confirm your child’s eligibility – along with your Medicare card to our friendly receptionist, and let us take care of the rest. You don’t have to submit a Medicare claim or fill out any paperwork.

Click here for more information.

If you have any enquiries, please contact our friendly team on (07) 3264 9590!

Members First Provider for:

  • BUPA Members First Provider
  • HCF

Albany Dental is now QIP accredited. For more information about what this means for you, click here.